Office 365 for Non-Profits and NGOs

Qualified nonprofits can receive Office 365 Nonprofit as a donation or upgrade to advanced features at a significant discount. To qualify for Office 365 Nonprofit, you must hold recognized charitable status in your country and sign Microsoft’s non-discrimination policy. Microsoft reserves the right to verify eligibility at any time and suspend the service for ineligible organizations.

  • Currently Microsoft offers the below plans for non-profit organizations and NGOs.
  • Office 365 Nonprofit Business Essentials (Donation-  300 users)

  • Office 365 Nonprofit Business Premium

  • Office 365 Nonprofit E1 (Donation-  Unlimited users)
  • Office 365 Nonprofit E3
  • Office 365 Nonprofit E5

Need more information follow Office 365 for Non-Profit and NGOs.

Eligibility and validation

Hide All

What types of nonprofits and NGOs are eligible for a donation?

Tab panel for expanded tab number36

Eligible organizations: Nonprofits and non-governmental organizations must be recognized as charitable organizations in their respective countries in order to be eligible for Microsoft Nonprofit Programs. Eligible organizations must also operate on a not-for-profit basis and have a mission to benefit the local community, which could include but is not limited to:

  • Providing relief to the poor.
  • Advancing education.
  • Improving social welfare.
  • Preserving culture.
  • Preserving or restoring the environment.
  • Promoting human rights.
  • Establishing civil society.

For a detailed explanation of eligibility criteria and links to country-specific eligibility criteria, visit the Eligibility page.

How can an organization verify whether it qualifies to receive Office 365 Nonprofit?

Tab panel for expanded tab number37

To be validated as an eligible nonprofit, you must register with the Microsoft Nonprofits program. Eligible organizations must hold recognized charitable status as defined in their countries in order to be eligible. Eligible organizations must operate on a not-for-profit basis and have a mission to benefit the local community. If an organization is not eligible for Office 365 as a donation, it may be eligible for other services depending on its legal status and mission. For a detailed explanation of eligibility criteria, visit the Eligibility page.

How long does it take to find out if my request has been approved for a donation of Office 365 Nonprofit?

Tab panel for expanded tab number38

Microsoft works with its software donation partner TechSoup Global to determine if a nonprofit fits its broad eligibility requirements. We strive to make eligibility determinations as quickly as possible, and the process can take up to 20 business days. This time frame can vary depending on nonprofit responsiveness to requests for additional documentation. Required documentation may include the certification or registration provided the nonprofit’s governing body. For example, in the U.S. we require a copy of the IRS 501(c)(3) determination letter.

For how long is the validation good?

Tab panel for expanded tab number39

Organizations need to be re-evaluated for nonprofit eligibility every two years. We will be defining how this process is enforced and facilitated in the coming months.

Which persons affiliated with the nonprofit organization may receive Office 365 Nonprofit user licenses?

Tab panel for expanded tab number40

Office 365 Nonprofit is intended primarily for employees of eligible nonprofit organizations. Nonprofit members or beneficiaries are NOT eligible for Office 365 Nonprofit licensing. Nonprofits may license volunteers that have significant fiduciary or managerial responsibilities for the organization, such as members of the Board of Directors. A volunteer of an eligible nonprofit organization can receive a license for Office 365 ONLY if they meet ALL THREE of the following tests:

  • The volunteer is accountable for specific activities and results within the nonprofit organization that are defined by a written volunteer position description.
  • The volunteer’s role with the nonprofit is a year-round ongoing role or is a seasonal or part-time role that reoccurs annually.
  • The volunteer will not use Office 365 for personal uses that result in income to the person who is volunteering.

What’s new and improved in Office 2016 for Office 365

As an Office 365 subscriber, you regularly get new and improved features. Take a look below to see what’s available to you today and what’s coming. Not an Office 365 subscriber but using Office 2016? Find out what’s available in your version. Need a subscription? Check out your options.

If you’re new to Office or new to an app, check out the Office 2016 Quick Start Guides. If you want to find out why you should upgrade to Office 2016, watch this video.

Visit the Office Training Center to learn about using Office apps and services. Dozens of free courses—most with video—are available for both the business and home user. You’ll also find new courses made in partnership with LinkedIn Learning and an offer to can get unlimited access to 4,000+ video courses library. Check out our training offerings for Excel, Outlook, PowerPoint, and Word.

Need to install Office 2016? If you’re an Office 365 Home, Personal, or University subscriber, learn more about how to upgrade to Office 2016. If you’re an Office 365 for Business subscriber, learn more about how to get the new Office 2016 apps.

Microsoft Office 365 development team is very passionate and fast learner from the vast majority of communities around the world. They are exchanging information and sharing their knowledge for only one purpose. How to make Office better? and as a result we have amazing Office 365 which is not only different from our regular MS office but also updated version of office with whole lots of new features, upgrade and updates. Every month Office 365 team adds new feature into office 365. If you are Office 365 user then you may have seen Drawing feature in MS PowerPoint, Visual graph and Dynamic filter in MS Excel, and so on so forth.

When do I get the newest features in Office 2016 for Office 365?

As new Office 365 features become available, they are sometimes rolled out over a period of time to all subscribers. If you have an Office 365 work or school account, the timing of when you receive new features may also depend on your organization’s settings. Eventually, all Office 365 subscribers will receive the new features. If you don’t see a feature you’re expecting in your Office apps, there’s no need to worry—it’s on its way!

Note: New builds are also rolled out this way. This means when a build becomes available, not all customers will receive the new features right away. However, you can expect it to come to your device soon.

  • Who gets new features?
    All new features are included for free as part of your Office 365 subscription. If you have a work or school account, your administrator may control when you see new features. If you have a one-time purchase of Office 2016, you will receive security and performance updates but no new features.
  • How do I get new features?
    You will get them automatically as they are rolled out. You can also check for and install updates manually. (This does not guarantee that you will receive the newest features right away.)
  • When will new features arrive in my Office?
    We don’t publish an exact day when the updates occur because that day can vary, and multiple updates could happen in a month. All Office 365 subscribers will eventually get the new features. However, if you’d like to get them sooner, you can join the Office Insider program.

How are Office Updates rolled out?

If you’ve joined the Office Insider program, you get preview builds for the latest features, security updates, and performance fixes that Microsoft releases before anyone else. For the Windows, Mac, and Windows Mobile Office Insider programs, there are two tracks: Office Insider Fast and Office Insider Slow. Office Insider for iOS has fast, while Android currently only has slow.

When new features and updates are distributed, the timeline usually goes like this:

  1. Insiders who have signed up for Office Insider Fast will receive the earliest, preview build first. This track is for Insiders who feel comfortable with using unsupported builds and will help identify issues and provide valuable feedback to Microsoft. (This only applies to Windows, Mac, iOS, and Windows Mobile which have the Fast program. The Android program will eventually get the fast track as well.)
  2. Next, Insiders who have joined Office Insider Slow get access to preview builds. These preview builds differ, in that they are fully supported by Microsoft. This means there’s minimal risk and your feedback will be used to tweak and improve the final Office update.

    If you are an Office Insider for Android, this is the only option and you will receive a supported builds before other users.

  3. The remaining Office 2016 users get updates a little later, typically one to three weeks after Office Insiders, or possibly longer. When they’re released, these updates are sent to a small percentage of users first, and then more users are added over time until all Office subscribers are updated.

When new features are available, they will download automatically if you have Office for Windows. If automatic update is not turned on, you can Install Office updates manually. If you have a Mac, be sure to configure Mac to update automatically.

Visit the Office Insider program to sign up. You can also follow the @OfficeInsider Twitter handle to find out about new features and updates that are released to Office Insiders.

Getting started with Office 365

What is Office 365? How is it different from Microsoft Office?

Tab panel for expanded tab number1

Office 365. “Office 365” refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services). Office 365 includes plans for use at home and for business. Learn about Office 365 for use at home. Office 365 plans for business include services such as Skype for Business web conferencing and Exchange Online hosted email for business, and additional online storage with OneDrive for Business.

Many Office 365 plans also include the desktop version of the latest Office applications, which users can install across multiple computers and devices. The fully installed applications include: Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. (Publisher and Access are available on PC only.) And you can install them across multiple devices, including PCs, Macs, Android tablets, Android phones, iPad, and iPhone. When you have an active Office 365 subscription that includes the desktop version of Office, you always have the most up-to-date version of the applications.

The Office 365 plans that are online-only are a great choice for certain business needs, and they are designed to work with the latest version of Office, Office 2013, and Office 2011 for Mac. Previous versions of Office, such as Office 2010 and Office 2007, may work with Office 365 with reduced functionality. Get more details about which Office versions are supported. NOTE: This compatibility with Office does not include the Exchange Online Kiosk or Office 365 Enterprise K1 plans.

All Office 365 plans are paid for on a subscription basis, monthly or annually.

Microsoft Office. “Microsoft Office” is the name we still use for our familiar productivity software. Office suites are available as a one-time purchase and include applications such as Word, Excel, and PowerPoint, which can be installed on only one PC or Mac. The applications are not automatically updated; to get the latest version, you can purchase the product again when the new version becomes available. The latest versions currently available for one-time purchase are Office 2016 for Windows and Office 2016 for Mac. These suites do not come with any of the cloud-based services included in Office 365.

Will Office 365 work with my copy of Office?

Tab panel for expanded tab number2

Office 365 is designed to work with the latest version of Office, Office 2013, and Office 2011 for Mac. Previous versions of Office, such as Office 2010 and Office 2007, may work with Office 365 with reduced functionality. Get more details about which Office versions are supported. If you have Office 2003 or an earlier version, you will need to update to a newer version of Office in order to use Office 365; or you can subscribe to one of the many Office 365 plans that include the latest version of Office. In addition to getting the latest version of Office as part of your subscription, you will also get automatic updates, so your Office will always be up to date. Compare plans.

How many devices can I install Office on if I have an Office 365 Business or ProPlus subscription?

Tab panel for expanded tab number3

Office 365 Business and ProPlus subscribers can install Office on up to 5 PCs or Macs, 5 tablets, and 5 smartphones. You can count hybrid Windows devices, such as the Microsoft Surface Pro, as either a PC or a tablet.

Is Internet access required for Office 365?

Tab panel for expanded tab number4

Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, including email, conferencing, IT management, and other services.

Many Office 365 plans also include the desktop version of Office, for example, Office 365 Business Premium and Office 365 Enterprise E3. One of the benefits of having the desktop version of Office applications is that you can work offline and have the confidence that the next time you connect to the Internet all your work will automatically sync, so you never have to worry about your documents being up to date. Your desktop version of Office is also automatically kept up to date and upgraded when you connect to the Internet, so you always have the latest tools to help you work. Compare Office 365 plans.

What is the cloud?

Tab panel for expanded tab number5

“The cloud” is a friendly way of describing web-based computing services that are hosted outside of your organization. When you use cloud-based services, your IT infrastructure resides off your property (off-premises), and is maintained by a third party (hosted), instead of residing on a server at your home or business (on-premises) that you maintain. With Office 365, for example, information storage, computation, and software are located and managed remotely on servers owned by Microsoft. Many services you use every day are a part of the cloud—everything from web-based email to mobile banking and online photo storage. Because this infrastructure is located online or “in the cloud,” you can access it virtually anywhere, from a PC, tablet, smartphone, or other device with an Internet connection.

How many users does Office 365 support?

Tab panel for expanded tab number6

Office 365 is highly scalable and can support everything from a one-person business to companies with tens of thousands of users:

  • Office 365 Business plans are best for companies with one to 300 users.
  • Office 365 Enterprise plans fit organizations ranging in size from a single employee to 50,000-plus users.

You can compare all the options here.

What mobile apps are available for Office?

Tab panel for expanded tab number7

Office provides the following apps:

  • Office for Android™: View, create and edit documents with touch-friendly Word, Excel and PowerPoint apps. You can count on Office for Android to keep your content and formatting intact so the document looks great when you’re back on your PC or Mac. In Word, add comments or track changes while you work together with others. Review and update Excel spreadsheets and easily add formulas or charts. Make changes to PowerPoint presentations and project them wirelessly on a big screen.

    You can view documents for free with Office for Android. Editing and creating documents requires an eligible Office 365 subscription: Office 365 Home, Office 365 Personal, Office 365 University, Office 365 Business, Office 365 Business Premium, Office 365 Enterprise E3, E4, and E5, Office 365 U.S. Government E3 and E4, Office 365 Education Plus, and Office 365 ProPlus.

  • Office for iPad®: View, create and edit documents with touch-friendly Word, Excel and PowerPoint apps. You can count on Office for iPad to keep your content and formatting intact so the document looks great when you’re back on your PC or Mac. In Word, add comments or track changes while you work together with others. Review and update Excel spreadsheets and easily add formulas or charts. Make changes to PowerPoint presentations and project them wirelessly on a big screen.

    You can view documents for free with Office for iPad. Editing and creating documents requires an eligible Office 365 subscription: Office 365 Home, Office 365 Personal, Office 365 University, Office 365 Business, Office 365 Business Premium, Office 365 Enterprise E3, E4, and E5, Office 365 U.S. Government E3 and E4, Office 365 Education Plus, and Office 365 ProPlus.

  • Office Mobile: Office Mobile is preinstalled on Windows Phone 8 and is available for select models of iPhone® and Android phones. Office Mobile offers great Office content viewing and on-the-go content editing capabilities. And you can count on Office Mobile to keep your content and formatting intact so the document still looks great when you’re back on your PC or Mac. Office Mobile for iPhone and Android phones can be used for free for non-commercial use, simply download the app from the store on your phone.

    In order to edit or create documents or to access documents stored in SharePoint and OneDrive for Business on premises, you must have a qualifying Office 365 plan: Office 365 Business Premium, Office 365 Enterprise E3, E4, and E5, Office 365 U.S. Government E3 and E4, Office 365 Education Plus, Office 365 ProPlus, and Office 365 University.

  • Outlook Mobile: Windows Phone 8 includes a pre-installed version of Outlook that you can use to access your Outlook.com, Office 365, or Exchange email.
  • OneNote: You can use the mobile OneNote app to access your notes while on the go. This app is available on Windows Phone 8, iPhone, iPad, and Android phones.
  • OWA: If you have an Office 365 subscription that includes Exchange Online, you can use the OWA app to sort, scan, and respond to email, and stay on top of your schedule. This app is available on iPhone and iPad.
  • Lync Mobile: If your organization uses Skype for Business or the newest version of Lync, you can use the mobile Lync app or the Skype for Business mobile app, to stay connected while on your mobile device. This app is available on Windows Phone 8, iPhone, iPad, and Android phones.
  • SharePoint Newsfeed: If your organization uses the newest version of SharePoint, you can use the SharePoint Newsfeed app to access your newsfeed from your mobile device. This app is available on Windows Phone 8, iPhone, and iPad.

Where’s my country/region? I do not see it in the dropdown list on the signup page.

Tab panel for expanded tab number8

Office 365 is offered in a number of countries/regions and languages. If your country’s/region’s name doesn’t appear in the list, we have not currently launched a version of Office 365 for your market. We’re continuing to launch Office 365 in new markets and will publicly announce when we launch Office 365 in any new market.

With a subscription to Office 365, you can get:

  • The latest Office apps, like Word, Excel, PowerPoint, and Outlook.
  • The ability to install on PCs, Macs, tablets, and phones.
  • 1 TB of OneDrive cloud storage.
  • Feature updates and upgrades not available anywhere else.

What’s the difference between Office 365 and Office 2016?

Office 365 is a subscription service that includes the most recent version of Office, which currently is Office 2016. It comes with the applications you’re familiar with, like Word, PowerPoint, and Excel, plus extra online storage, ongoing tech support at no extra cost, and more.

You can choose to pay for an Office 365 subscription on a monthly or yearly basis, and the Office 365 Home plan lets you share your subscription with up to four members of your household. Different Office 365 plans are available for home and personal use, as well as for small and midsized businesses, enterprises, schools, and nonprofits.

Office 2016 is also sold as a one-time purchase, which means you pay a single, up-front cost to get Office applications for one computer. One-time purchases are available for both PCs (such as Office Home & Student 2016) and Macs (such as Office Home & Student 2016 for Mac). One-time purchases don’t have an upgrade option, which means if you plan to upgrade to the next major release, you’ll have to buy it at full price.

Office Online is the free version of Office that you can use in your web browser. Try the Office Online apps.

Ready to install Office? See Install Office on your PC or Mac.

Compare Office 2016 as a one-time purchase to an Office 365 subscription

One-time purchase
(Example: Office Home & Student 2016)
Office 365 subscription
(Example: Office 365 Home)
Cost Pay a single, one-time cost Pay a small monthly fee, or save by paying for a full year
Office applications Included Get Office 2016 applications, like Excel, Word, and PowerPoint. Your apps won’t be updated when new features are released. Included Get the latest version of Office applications, like Excel, Word, PowerPoint, and Outlook. Right now that’s Office 2016, but your version will continue to receive new feature updates. PC users also get Access and Publisher.
Feature updates Not included Security updates are included, but you won’t get new features that are added to Office 2016. Upgrades to major releases are not included. Included Your version of Office will always be improving. Get the latest features and updates from Microsoft. Major upgrades to future versions are included.
Install Office on more than one computer (Mac or PC) Not included One-time purchases are designed for a single operating system, so your copy of Office is good for either one Mac or one PC. Included With Office 365 Home, you can install Office desktop applications on up to 5 computers, which can be a combination of Macs and PCs. If you don’t need all of those installs, share them with members of your household.
Install Office and get advanced features on tablets and phones Not included Get basic editing features only on your tablet or phone. Included Get extra features when you sign in to Office apps on your device. With Office 365 Home, you’ll get these extra features on up to 5 tablets and 5 smartphones.
Extra online storage Not included Not included. Included Securely store your files in the cloud and access them from anywhere. Get 1 TB of OneDrive cloud storage per user, for up to 5 users.
Technical support is included Not included Initial technical support is included for installing only. Included Contact us throughout your subscription at no extra cost for help with technical issues, or for subscription and billing support.